Your tea journey should evolve with you. Our customer portal allows you to pause, modify, or even say a temporary goodbye to your subscription, ensuring each sip stays in harmony with your lifestyle. 

Click here to access your subscription.

Here, you can:

• Pause or Skip: Opt to skip the next shipment if you're stocked up or pause your subscription whenever you need a break.
• Retake the Quiz: Change your dietary preference, and wellness goals at any time to refine your future tea curation.
• Modify Delivery Details: Easily update your shipping address or contact information to ensure seamless deliveries.
• Cancel Anytime: You have complete control and can cancel your subscription at any time without hassle.

Our customer service team is also on hand to assist with any queries or adjustments you may require. Email to support@sippingly.com

Absolutely! You can update your preferences anytime through our customer portal, ensuring each Monthly Sips box aligns with your current tastes and goals.

Click here to retake the quiz.

Once your Monthly Sips box is on its way, you'll receive a shipping confirmation email with a tracking number. You can use this number on our carrier’s website to see real-time updates on your delivery. You can also track your order here.

We offer free shipping on all Monthly Sips subscriptions. Your tea box will be shipped monthly, and you'll receive a tracking number via email once it's dispatched.

Please note, products purchased from our online tea shop do not receive free shipping and are subject to standard US shipping rates.

Currently, we only ship within the US. We are exploring options to expand our shipping internationally in the future.

For the monthly plan, you're billed each month on the date you signed up. For prepaid plans, you're billed for the entire period upfront at a discounted rate.

We accept all major credit cards and online payment methods. All transactions are secured and encrypted for your safety.

Our digital gift cards can be purchased in various amounts and are delivered via email. They can be used to start a new subscription or purchase products from our shop.

Click here to purchase the gift card.

You have two convenient options for delivering the digital gift card:

• Option 1: Simply complete your purchase, and you'll receive a printable gift card via email, which you can then gift personally.
• Option 2: During checkout, select the option to "Send as a Gift," enter the recipient's email, and craft a personalized message. You can also schedule a specific date for the gift card to be emailed. Just add the gift card to your bag, proceed to checkout, and we'll handle the rest.

Currently, we only offer digital gift cards. However, we understand the charm of a tangible gift and are working to introduce physical gift cards soon

Our gift cards offer flexibility and can be used for a range of options. Whether it's starting a new subscription, maintaining an existing one, or shopping for unique tea products, the gift card is your key to a world of wellness teas and accessories.

Redeeming your gift card is easy! Just apply your gift card to any of our unique tea products or accessories at checkout. Enjoy shopping in our store!